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At EnidSimone.com, your privacy is respected, protected, and never played with. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our site.
What We Collect
When you interact with this site, we may collect:
• Your name, email, phone number (if you enter it)
• Billing and shipping address (for purchases)
• Payment info (processed securely by third-party platforms like PayPal, Stripe, etc.)
• Messages or content you submit via forms or email
What We Do with It
We use your info to:
• Process your orders
• Respond to your messages
• Send updates about new products, events, and promotions
• Improve our website + user experience
• Stay connected with our supporters and customers
We do NOT sell or trade your info. Period.
Cookies
We may use cookies to keep things running smooth like remembering your cart, tracking traffic, or improving site functionality. You can turn cookies off in your browser at any time.
Third-Party Services
Some services (like payment processors or embedded content) may collect data through their own systems. We don’t control that, but we only partner with trusted platforms.
Your Rights
You have the right to:
• Request a copy of the data we have on you
• Ask us to delete your data
• Unsubscribe from emails at any time
To make a request, email us at enidsimone@gmail.com.
Keeping It Safe
We take your privacy seriously. Your info is protected with secure systems, and access is limited to trusted team members only.
Updates
This policy may change occasionally to keep things up to date. We’ll post the new version here with the new date.
If you got any questions about this Privacy Policy, reach out:
📞 (804) 759-3352
Welcome to EnidSimone.com ~a space where creativity meets purpose. By using this website, you agree to the following terms. Please read them carefully.
1. Who We Are
This website is owned and operated by Enid Simone Incorporated. We offer digital and physical products, coaching, art, content, event services, and community support through our nonprofit Worldwide Thrift.
2. Use of Site
You agree to use this site for lawful purposes only. No spam, no scams, no shady business. We reserve the right to remove users, block access, or take legal action if necessary.
3. Payments
All sales are processed securely via third-party providers like PayPal, Stripe, or Cash App. By purchasing from us, you agree that:
• All sales are final unless otherwise stated
• You will not attempt chargebacks or fraudulent disputes
• You’ll double check your info before placing an order
4. Intellectual Property
Everything on this site from content, logos, poetry, classes, images, and digital downloads belongs to Enid Simone Incorporated unless otherwise credited. You may not copy, resell, or redistribute any content without written permission.
5. Shipping & Delivery
We do our best to ship orders promptly. Tracking numbers will be sent when available. If your item is delayed or damaged, please reach out within 7 days of receiving it.
6. Refunds & Returns
Due to the nature of our work (custom goods, coaching, digital products), all sales are final unless stated otherwise. We stand by the quality of our products and are always open to respectful conversation.
7. Liability Disclaimer
We are not responsible for any loss, damage, or inconvenience resulting from your use of this website, our services, or your interactions with any third-party sites linked here.
8. Changes to Terms
We may update these terms at any time. When we do, we’ll update the date at the top of this page. Continued use of this site means you accept any changes.
9. Contact Us
Got questions about these Terms? We’re real people over here hit us up:
📞 (804) 759-3352
At EnidSimone.com, we stand behind our products and services — but due to the nature of our work, all sales are handled with care, clarity, and intention.
💡 Digital Products (eBooks, Downloads, Art, Courses)
All digital product sales are final.
Once files are delivered, there are no refunds, returns, or exchanges. This includes PDFs, eBooks, AI art, templates, and any digital resources.
🎨 Custom Items (T-Shirts, Resin Art, Prints, Canvases)
Custom-made items are created just for you, so we do not offer refunds or returns on personalized or made-to-order pieces unless:
• The item arrives damaged
• You received the wrong order
In these cases, you must notify us within 5 days of delivery with photos, and we’ll work with you to fix it.
🛍️ Physical Products (non-custom)
If you received the wrong item or your item was damaged during shipping, email us at enidsimone@gmail.com within 5 days of receiving it. If approved, we’ll send a replacement or credit.
🎤 Coaching, 1-on-1s, and Classes
Coaching sessions, spoken word bookings, and creative classes are non-refundable, but can be rescheduled once with 48 hours’ notice. No-shows or last-minute cancellations are not eligible for refund or reschedule.
✉️ Contact Info for Refund Inquiries
📞 (804) 759-3352
Please include your order number, name, and photos (if applicable) in your message.
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